Frequently Asked Questions

1. How long will it take to get my room design?

You will receive your Presentation Package via email within 4-weeks from our receipt of all needed items (questionnaire, payment, floor plan, photos, video).

2. Can some of my existing furniture pieces be incorporated in the design plan?

Absolutely! Traci’s earnest desire to incorporate your own purchases and special finds is a hallmark of her approach to providing personalized and affordable interior makeovers.

3. If I have an open floor plan and two rooms are combined, which room do I select first?

In this case, we strongly suggest waiting until you can afford to purchase a design plan for the entire area. Spaces which open into one another tend to feel like a single space, and it’s not possible to truly transform the look without taking into consideration everything your eye sees in its single view.

4. How much will I have to spend on furnishing the plan you’ve designed?

We can work within just about any budget. That said, our ability to create a dramatic transformation will be determined by what you’ve set aside for the project. For an Design Delivered project filled with selections carefully edited to fit Traci’s signature style, we suggest preparing to spend approximately $45/sf. Of course, if you want items from designer vendors only, expect to spend a little more, and alternatively, if you want items from retail vendors only, expect to spend a little less. No matter your budget, your plan may include items such as a new rug, piece(s) of upholstery, occasional tables, lighting, window treatments and wall finishes.

5. Will I be able to purchase the items directly?

Yes! A number of home furnishing retailers (West Elm, CB2, Pottery Barn, Crate and Barrel, Pier One) have established an online presence, enabling us to provide you with a shopping list full of items which you can purchase on your own. If you’re interested in having us incorporate items from designer vendors (Uttermost, Arteriors, Global Views, Dallas Design Works, etc) into your plan, you can purchase those items through us by contacting sales@connellinteriors.com.

6. Will you make changes to my plan if I don’t like something you’ve selected?

If we’ve missed the mark on an item or two, you may send us your thoughts and we will provide one re-selection at no charge (limit two items per plan).

7. Once I have my plan, how am I able to ask follow-up questions?

This is a plan for the true DIY-er and, after the receipt of your final Presentation Package and included re-selection (limit two items per plan), our obligations to one another for that phase of your project are fulfilled. However, if you wish to purchase additional help, one of our interior designers on staff is able to consult with you via email or over the phone at a rate of $125/hr. Remember, even if you live in the DFW area, this service is online only. To meet with a designer in person, please review our other services at connellinteriors.com.

8. What happens if I wait to purchase an item, and then it’s no longer available?

We recommend that, before purchasing our service, you wait until you are financially and practically ready to implement a design change. The world of manufactured goods is a rapidly changing one, and there are no guarantees that the item specified today will be available six months from now.

Ready to get started, complete the initial questionnaire. For more information or to have any of your questions answered, please contact us.